Our 100% Satisfaction Guarantee
Thoughtful Products. Honest Service. No Empty Promises.
At Be Happy Be Wise, we believe that the things we surround ourselves with should have meaning.
Our designs are inspired by wisdom, reflection, clarity, and the ideas that help us live more consciously. Whether you choose a T-shirt, a workbook, or another product from our collection, we want your purchase to feel worthwhile.
We also believe that good customer service should be simple: be honest, take responsibility, and treat people fairly.
That is our promise to you. We also offer a 30-day guarantee, so if you’re not satisfied with your purchase, you can return the product within 30 days of receiving it, subject to our return policy.
QUALITY YOU CAN TRUST
Every product is created with care and attention to detail.
Our T-shirts and other physical products are produced when an order is placed, allowing us to focus on creating meaningful designs rather than maintaining unnecessary stock.
Because products are produced individually, there can occasionally be very small differences in color, placement, or appearance compared with what you see on your screen. These differences can happen because of screen settings, materials, printing processes, and production conditions.
However, if your product arrives with a manufacturing defect, printing problem, or damage, please contact us and we will review the issue.
OUR PRODUCT GUARANTEE
We stand behind the quality of the products we offer.
If your physical product arrives:
- Damaged during production or delivery
- With a significant printing defect
- With the wrong product
- With a manufacturing problem
- Or with another issue that means the product is not reasonably as expected
please contact us as soon as possible.
We will review your case and, when the issue is confirmed to be our responsibility or a production error, we will work toward an appropriate solution, such as a replacement or other remedy where applicable.
ORDER ACCURACY MATTERS
We want you to receive exactly what you ordered.
Before completing your purchase, please carefully check:
- Product
- Design
- Size
- Color
- Quantity
- Shipping address
Once an order has entered production, changes or cancellations may not always be possible because our products are generally made to order.
If you notice an error immediately after placing your order, contact us as quickly as possible. We will do our best to help before production begins.
PLEASE CHECK YOUR SIZE CAREFULLY
Our apparel is produced in different sizes and styles, so we strongly recommend checking the available size chart before placing your order.
Choosing the wrong size is normally not considered a manufacturing defect.
For this reason, we cannot promise an exchange or refund simply because the selected size does not fit as expected.
Taking a moment to check the measurements before ordering can save you unnecessary inconvenience.
MADE-TO-ORDER PRODUCTS
Many of our physical products are made specifically for you after you place your order.
This means that your product may not be sitting in a warehouse waiting to be shipped. Instead, the order goes through production before it is prepared for delivery.
This approach allows us to offer a wider range of designs while reducing unnecessary inventory and waste.
Because of the made-to-order nature of our products, returns and cancellations may be subject to specific conditions.
Please review our Return & Refund Policy before completing your purchase.
IF YOUR ORDER ARRIVES DAMAGED
Sometimes things can go wrong during production or transportation.
If your package arrives damaged, please do not worry.
Contact us with:
1. Your order number
2. A short description of the problem
3. Clear photographs of the product and packaging
This allows us to understand what happened and determine the best solution.
Please contact us promptly after receiving your order so that we can properly review the issue.
WHAT OUR GUARANTEE DOES NOT COVER
Our guarantee is intended to cover genuine product or fulfillment problems.
It generally does not cover:
- Incorrect shipping information entered by the customer
- Personal preference or change of mind
- Improper washing or care
- Damage caused by misuse
- Minor variations caused by different screens or displays
Please always follow the care instructions provided with your product.
DIGITAL PRODUCTS
Some Be Happy Be Wise products are digital, such as our 52 Weeks Stoic Wisdom — The Complete Workbook.
Digital products are delivered electronically rather than physically shipped.
Before purchasing a digital product, please make sure that you are comfortable with the product description and understand that it is a digital purchase.
If you experience a genuine technical problem accessing a digital product you purchased, please contact us with your order information and we will do our best to help resolve the issue.
YOUR SATISFACTION MATTERS
We don't believe that customer service should be complicated.
If something doesn't look right, tell us.
We would rather have the opportunity to understand the problem and help than leave a customer feeling disappointed.
Every customer interaction is an opportunity to practice the same principles that inspire our products:
Clarity. Honesty. Responsibility. Respect.
A DIFFERENT KIND OF PROMISE
We don't want to make exaggerated promises simply to convince you to buy.
Instead, our promise is straightforward:
We will treat your order with care.
We will communicate honestly.
We will take genuine product issues seriously.
And when something goes wrong on our side, we will do our best to make it right.
That's the kind of guarantee we believe in.
QUESTIONS ABOUT YOUR ORDER?
If you have a question about a product, an order, delivery, or a problem with something you've received, please contact us.
When contacting us about an order, please include your order number so we can assist you more quickly.
We're here to help.
BE HAPPY. BE WISE.
Life doesn't always give us control over what happens.
But we can choose how we respond.
We hope our products serve as small reminders of that idea not simply something to wear or own, but something that makes you pause, reflect, and perhaps see things a little differently.
Thank you for choosing Be Happy Be Wise.
Think clearly. Live consciously. Be happy.